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Ian T

1 reviews | Active since Jan 2018

19 Jun 2018, 20:12

This hotel is the best!

I stay regularly at this hotel (at least once per month for 3 nights). It is awesome - the people know my name, they greet me sincerely, are friendly and helpful and make me feel at home. I was going to name names but this would be unfair - it is every single one of them. And I watch the employees - it is not only to me that they are kind, it is to everyone who stays there. Thank you for making my stay so cool.

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Replies (1)
Protea Hotels
Protea Hotels's reply20 Jun 2018, 11:09
Official

Dear Mr Taylor,

Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay at the Protea by Marriott Hotel Dubanville.

I am delighted to hear that the staff were so friendly and efficient. Your commendations for all staff involved are highly valued, and I wish to assure you that we have congratulated the Team for doing an outstanding job.

GILLIAN BACHMANN

Guest Relations|Exclusive Service Associate

Marriott International Regional Office, Cape Town

Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)

Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***

Email: ***