Thanks got my refund

Item: Protea Hotels
Rating: 5
Author: john J

Big thanks to the Protea Centurion Management. After informing the GM about my refund delay...the matter was quickly resolved. Even got a one night complimentary stay which was awesome.

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Replies (1)

Protea Hotels's replyOfficial

11 Jan 2016, 12:12

Hello johnthejava,

Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at Protea Hotel Centurion.

I am delighted to hear that the STAFF was so efficient with resolving your concerns.

Thank you for assisting us to strive for service excellence.

Kind Regards,

Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com

Protea Hotels's reply11 Jan 2016, 12:12

Official