VM
Venessa M
1 reviews | Active since Jun 2015
05 Aug 2019, 13:05
Thank you for a most excellent service
I would just like to extend my gratitude to Mpumelelo Mathebula at reception in the Protea hotel, Hazyview. He was extremely helpful throughout my stay- his customer service is unmatched. I have rarely felt so welcomed as a guest.
Thank you Mpumi, keep up the good work!
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Protea Hotels's replyOfficial
05 Aug 2019, 13:58Dear Vanessa,
Thank you for taking the time to forward us your heart-warming and positive feedback with regards to Protea by Marriott Hazeyview.
I am delighted to hear that Mpumelelo was so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated Mpumelelo doing an outstanding job!
Guest feedback is imperative in order to ensure that we are meeting and exceeding your expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.
Protea Hotels's reply05 Aug 2019, 13:58
Official
Dear Vanessa,
Thank you for taking the time to forward us your heart-warming and positive feedback with regards to Protea by Marriott Hazeyview.
I am delighted to hear that Mpumelelo was so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated Mpumelelo doing an outstanding job!
Guest feedback is imperative in order to ensure that we are meeting and exceeding your expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.