1 reviews | Active since Jun 2016
Terrible service at Protea Hotel North Wharf, Cape Town
<p>All the way from Johannesburg to host a workshop. Arrived at 07h30 and the venue has still not been setup until 10 minutes before the start of the workshop. Unacceptable and unreliable service for Businesses. Don't host your workshops here!! </p>
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback after your experience at Protea Hotel North Wharf.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. We are extremely saddened by your feedback as we at Protea Hotels pride ourselves in delivering the best GUEST service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
I can confirm that the General Manager has attempted to contact telephonically and also sent you an email regarding your concerns.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ********** 000
Fax: ********** 420
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback after your experience at Protea Hotel North Wharf.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. We are extremely saddened by your feedback as we at Protea Hotels pride ourselves in delivering the best GUEST service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
I can confirm that the General Manager has attempted to contact telephonically and also sent you an email regarding your concerns.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ********** 000
Fax: ********** 420
Website:www.proteahotels.com