Still await confirmation of booking
I have made a booking at the Protea Edward Durban, i have to this day not received my hotel confirmation of booking. I am waiting for ever for the manager on duty to speak to me.
Dear Mr De Stadler,
Further to your enquiry, please accept my sincere apologies for the inconvenience regarding you not receiving your booking confirmation.
I have investigated the matter and have forwarded your booking confirmations for check in 07 November and 12 November 2018.
GILLIAN BACHMANN
Guest Relations | Exclusive Service Associate
Marriott International Regional Office, Cape Town
Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)
Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***
Email: ***
Dear Mr De Stadler,
Further to your enquiry, please accept my sincere apologies for the inconvenience regarding you not receiving your booking confirmation.
I have investigated the matter and have forwarded your booking confirmations for check in 07 November and 12 November 2018.
GILLIAN BACHMANN
Guest Relations | Exclusive Service Associate
Marriott International Regional Office, Cape Town
Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)
Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***
Email: ***