Service absolutely shocking for the price i paid at Protea Hotel Furstenhoff

<p>Stayed at this hotel for R1800 per night for 8 nights. My key card regularly never worked. I was accused of holding the card next to my phone even though I kept it in my wallet at all times. Tonight in particular I waited 45 min for a simple stir fry. Other guests in groups received their food before I did even though i arrived before them and had ordered my food before them. I had to go and fetch my own drink at the bar. After eating I waited 10 min for someone to give me the bill. Nobody came so I went to reception and told her. She could not assist me. So i went to my room. Half hour later the phone rang and the person said room service then put down the phone. An hour later another call to say room service this time waking me up!? Then at around 11pm whilst sleeping a knock on the door. They brought me the slip to be sighned. I was so angry I threw my cell phone on the floor and broke it. I went down to reception again and all they said was sorry without explanation, they could not tell me why they woke me up that time of the night. I am wrriting this now at 12am because I can not sleep because I am so angry. I will never ever come to this hotel ever again. </p>