GR
Gavin R

1 reviews | Active since Jan 2012

22 Jul 2015, 09:05

Returned special gift all the way from CT to JHB

Thank you very much for going the extra mile and ensuring that my jacket (wedding gift from my new wife) was delivered to me.<br> <br> This saved us time to make our flight and not have to turn back and cause additional admin for ourselves.<br> <br> I must say, when you said you would have it delivered within two days I thought it impossible - yet, I am sitting here in Johannesburg with my property. THANK YOU.<br> <br> Not only did Protea Hotel Sea Point give us a relaxing placed to spend our honeymoon - Protea Hotel (in general) will always be at the top of my list for accommodation (and recommendation).

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Replies (1)
Protea Hotels
Protea Hotels's reply22 Jul 2015, 12:16
Official
Hello GMRyan,

Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at Protea Hotel Sea Point.

I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Natasja in particular are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Sea Point and TEAM for doing an outstanding job!

GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.

Kind Regards,

Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com