RP
Ruben P
1 reviews | Active since Oct 2020
09 Oct 2020, 16:32
Refund
I made a booking with Mount Grace Hotel ***ned by Marriott Hotel Group) for March this year.
With the lockdown restrictions I could not use my booking and as I understand Marriott has sold its stake in Mount Grace to Protea Hotels.
I am trying to get a refund or at least a booking at Mount Grace with no luck.
I have been trying since August this year.
Helpful (0)
Replies (1)0
Replies (1)
Protea Hotels's replyOfficial
12 Oct 2020, 10:59Dear Ruben
Thanks for reaching out regarding this refund. Kindly note your query has been shared with the appropriate team and they will be contacting you in due course.
Thanks for reaching out regarding this refund. Kindly note your query has been shared with the appropriate team and they will be contacting you in due course.
Protea Hotels's reply12 Oct 2020, 10:59
Official
Dear Ruben
Thanks for reaching out regarding this refund. Kindly note your query has been shared with the appropriate team and they will be contacting you in due course.
Thanks for reaching out regarding this refund. Kindly note your query has been shared with the appropriate team and they will be contacting you in due course.