Protea Prokard Vouchers now just a GIMMICK because you cannot use them at the main hotels

Dear Protea Prokard Loyalty Club. I have just paid R1750 to renew my membership. I have been a Club member for the last 10 years. What a big mistake. When I try to use my vouchers nothing is available and the ones that's available is only the ****piest hotel that is far out of reach from the main cities. Please can someone contact me urgently or refund my the membership fees. You now creating a GIMMICK out of a loyalty membership card that has served me extremely well over the last ten years. ***