1 reviews | Active since Jan 2019
Protea Hotel Techno Park
I stay at Protea Hotels often and this time I was very dissapointed by the service I received at Techno Park. I am not a person who likes to eat alone in the restaurant and therefor I order room service. The company I work for pays an all inclusive fee for breakfast and dinner. After my dinner was delivered to my room, I received a call from room service to inform me that even though my company paid an all inclusive fee, I have to pay my dinner from my own pocket. I was halfway through my dinner and did not have the change to enjoy it when the call came. There was no mentioned made that since my dinner is included, I have to eat at the restaurant. The booklet in the room only mentions when breakfast is include you should eat at the restaurant. There is also no mention made that dinner must be at the restaurant. This is not the way I wanted my first day to be. So not looking forward to the next 3 nights! So know I know - I would rather not eat than go sit in a restaurant alone.
Gillian Bachmann Sales and Service (Email) Marriott International Regional Office, Cape Town Arthur's Road, Sea Point, Cape Town, 8005, South Africa (GMT +2:00) +27 (0) 21 *** ***
Gillian Bachmann Sales and Service (Email) Marriott International Regional Office, Cape Town Arthur's Road, Sea Point, Cape Town, 8005, South Africa (GMT +2:00) +27 (0) 21 *** ***
