WS
Werner S
1 reviews | Active since Sept 2019
16 Sept 2019, 21:04
Protea Hotel Oudtshoorn
If there was a option to rate no stars I would have chosen the -1 star rating. Protea Hotel Oudtshoorn’s service is an absolute disappointment, waiting a hour for your food, 45min for the bill and another 45min if you request for a copy of the bill. Never again
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Protea Hotels's replyOfficial
20 Sept 2019, 16:12Good Afternoon Werner,
I trust you are well.
Please be advised your concerns have been brought to the General Manager's attention.
Inga PowellSpeciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)
I trust you are well.
Please be advised your concerns have been brought to the General Manager's attention.
Inga PowellSpeciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)
Protea Hotels's reply20 Sept 2019, 16:12
Official
Good Afternoon Werner,
I trust you are well.
Please be advised your concerns have been brought to the General Manager's attention.
Inga PowellSpeciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)
I trust you are well.
Please be advised your concerns have been brought to the General Manager's attention.
Inga PowellSpeciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)