Protea Hotel Marriot Staff Going Extra Mile

Item: Protea Hotels
Rating: 5
Author: Laquel R

I called through to book accommodation for next week and they were fully booked. I reside in JHB so do not know the Kimberley area. Leazi-Ray assisted me to the best of her ability with 3 other referral accommodation and contact numbers for each, to assist me due to Protea Hotel being at their maximum capacity.

Thank you to people like this who go the extra mile, instead of saying they fully booked sorry goodbye.

Humbly appreciated Leazi-Ray!

Helpful (0)

Replies (1)

Protea Hotels's replyOfficial

14 Oct 2019, 16:08

Dear Leazi-Ray ,

Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay.

I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for all staff involved are highly valued, and I wish to assure you that we have congratulated the Hotel for doing an outstanding job!

Please may you confirm the hotel`s name in order to forward review to the hotel directly.
Looking forward to your response.

Regards
Leoni Olkers

Protea Hotels's reply14 Oct 2019, 16:08

Official