1 reviews | Active since May 2016
Prokard services.
<p>I bought a Prokard from a guy called Alex. They said it would take 48 hours from the 15th. 48 working hours has passed, I now want my money back because they don't know how to take careof customers. They are full of lies </p>
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback after your experience with your activation of your Prokard.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. We are extremely saddened by your feedback as we at Protea Hotels pride ourselves in delivering the best GUEST service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
I confirm that your concerns have been addressed in a serious light and action has been taken to rectify the shortcomings.
Please allow me to thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to know how our GUESTS experience our service.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ********** 000
Fax: ********** 420
Website:www.proteahotels.com
Best regards,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback after your experience with your activation of your Prokard.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. We are extremely saddened by your feedback as we at Protea Hotels pride ourselves in delivering the best GUEST service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
I confirm that your concerns have been addressed in a serious light and action has been taken to rectify the shortcomings.
Please allow me to thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to know how our GUESTS experience our service.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ********** 000
Fax: ********** 420
Website:www.proteahotels.com
Best regards,