bB
bryan B
1 reviews | Active since Aug 2011
22 Jun 2015, 12:26
Prokard
I am planning a trip to Durban and decided due to the fact I stay in the Protea hotel pretty often, I will join the Gold Prokard program and use the \promised"vouchers for one of the nights stay. Well what a pain the has become I have sent two emails "
Helpful (0)
Replies (1)0
Replies (1)
Protea Hotels's replyOfficial
23 Jun 2015, 10:41Hello banner32,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback regarding Prokard.
I am delighted to hear that we could resolve your queries. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback regarding Prokard.
I am delighted to hear that we could resolve your queries. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com
Best regards,
Protea Hotels's reply23 Jun 2015, 10:41
Official
Hello banner32,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback regarding Prokard.
I am delighted to hear that we could resolve your queries. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional feedback regarding Prokard.
I am delighted to hear that we could resolve your queries. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.
Please do not hesitate to contact me should you require any further assistance from our side.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com
Best regards,