Poor security service

<p>my husband and I were guests at protea hotel in roodepoort , we checked in yesterday the 13th May 2017 around 16:10 . We were driving a white fortuner . When we arrived the security guard assisted us with a parking.</p> <p>He showed us another parking next to the hotel where there is cameras and ensure us that is the safest parking since there are people *****ing cars and especially the one we were driving fortuner . We were puzzled and ask if there is no parking for the guests at the hotel or underground parking but he said no .</p> <p>10 to 15 minutes after we checked in and checked the room , I asked my husband if we can go and buy some snacks outside .when we were about to go out of the hotel , the same security quard came running to us and say the car has been ****** , I mean by that time it was 16:20 ,and he said he didn't see anything , there were 3 to 4 security guards outside and all of them didn't see anything it really doesn't make sense .</p> <p>the hotel manager checked the footage but everything wasn't clear because of the rainy weather . They didn't broke the window or anything and my husband made sure he locked , clearly it was people whom were around the hotel. </p> <p>My biggest corcern is the safety of the guests , if the hotel doesn't have a proper parking and the security doesn't do their job properly then how safe are we as guests if we visit roodepoort protea hotel. It is very dissapointing for such a big hotel not to have a proper parking for their guests. Please management fix the parking issue and a tight security because as much as you can say sorry that won't bring back the important valuables and car back to us . Unfortunately we have to check out same night and go home