IP
Ina P
1 reviews | Active since Feb 2019
20 Sept 2019, 08:52
Paulus and Tshwaro at Protea Hotel Kimberley
We want to give a special thanks to Paulus Motsoatsoa and Tshwaro Tsehlo, for there excelent service and kindness. They went out of their way to help us and really "went the extra mile". They let us feel like royalty and tried, and succeeded, to attend to our every need and request. They are two people whom you can be proud of and see as a asset to the Hotel. Thank you very much Paulus and Tshwaro!!
Helpful (0)
Replies (1)0
Replies (1)
Protea Hotels's replyOfficial
14 Oct 2019, 15:48Dear Ina P ,
Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay at the Protea Hotel Kimberley.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for all staff involved are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Kimberley team for doing an outstanding job!
To us GUEST feedback is imperative in order to ensure that we are meeting and exceeding YOUR expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.
Regards
Leoni Olkers.
Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay at the Protea Hotel Kimberley.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for all staff involved are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Kimberley team for doing an outstanding job!
To us GUEST feedback is imperative in order to ensure that we are meeting and exceeding YOUR expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.
Regards
Leoni Olkers.
Protea Hotels's reply14 Oct 2019, 15:48
Official
Dear Ina P ,
Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay at the Protea Hotel Kimberley.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for all staff involved are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Kimberley team for doing an outstanding job!
To us GUEST feedback is imperative in order to ensure that we are meeting and exceeding YOUR expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.
Regards
Leoni Olkers.
Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay at the Protea Hotel Kimberley.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for all staff involved are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Kimberley team for doing an outstanding job!
To us GUEST feedback is imperative in order to ensure that we are meeting and exceeding YOUR expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.
Regards
Leoni Olkers.