1 reviews | Active since Apr 2012
Not on Protea Hotel standard
<p>We booked a weekend in this hotel. The rooms on the hotel web site looked great, web site describes the rooms as stylish with marble bathrooms. When we checked in the room we were taken too was old, furniture looked like it dates from the 80's, cubboards falling apart, door knobs missing, lights hanging on bare wire from the roof with no fitting, bathroom walls is old 1980's style tiles that is painted over, bathroom top is presswood covered with very old style plastic top, not marble, there are no plugs at the bed side tables. This room is completely not what is advertised on the Protea Marriot hotel web site. We complained after the first night, and then we were given a refurbished room that is on par with Protea standars. The fact that the hotel advertises smart rooms on their web site, but give out **** rooms on arrival is false advertising. Hotel management should also put the pictures of the **** rooms on their web site so that people can see exactly what they are booking, and not mislead the customers.</p>
