No service at all

Hi.<br> I called your hotel yesterday. All I needed were rates and availability for one night in September for 2 adults and 2 children. I was cut off 4 times - each time the call was transferred. Each time I called back - I advised them I was being cut off, and yet all the front desk staff did was transfer the call again. Eventually the fourth time I called, the gentleman who answered the call took my name and number down and told me someone would call me. I had to call them again today to get this information since no-one has bothered to return my call.<br> I find it absolutely atrocious and unacceptable that a service orientated industry and brand name like \Protea"offers such shocking service before even stepping into the property. Very disappointing indeed. """