No holds barred

The management of the group and of the hotel did everything in their power to redeem their image after we reported poor service at a previous visit. I was so impressed to see the same waiter who served us two weeks earlier now with a completely different entusiasim and customer focus. It seems as though the management knows how to motivate their staff and re-align them with the requirements of the hospitality industry. Apart from the fact that we were invited back for dinner compliments of Protea hotels, we were also made to feel like old friends of the management and staff with service fitting the image of the group. We tried something different on the menu and were blown away by the taste experience. Suffice to say that we had a gourmet dinner that we will definitely remember. I can recommend the resturant to anyone who would like to enjoy fine cuisine.