Kareoke Noise
<p>Protea Hotel Umhlanga, you won't see me again! 23:00 listening to drunken karaokes on a Sunday in my "Hotel Room" as if it was a radio in my own room. Sorry, customers lost! FYI 23:04 NEIL DIAMOND SWEET CAROLINE!</p>
Dear Mr Fouche,
I refer to your correspondence regarding Protea Umhlanga by Marriott and thank you for bringing this matter to our attention.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
I confirm that your concerns have been addressed in a serious light and action has been taken to rectify the shortcomings.
Kind Regards,
Gillian Bachmann
Engagement Centre Exclusive Service Associate
Protea Hotels by Marriott®
African Pride Hotels
T: +27 (0)21 ***| F: +27(0) ***
E: ***
Dear Mr Fouche,
I refer to your correspondence regarding Protea Umhlanga by Marriott and thank you for bringing this matter to our attention.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
I confirm that your concerns have been addressed in a serious light and action has been taken to rectify the shortcomings.
Kind Regards,
Gillian Bachmann
Engagement Centre Exclusive Service Associate
Protea Hotels by Marriott®
African Pride Hotels
T: +27 (0)21 ***| F: +27(0) ***
E: ***