Incredibly Disappointing Service

Good Day,<br> <br> We came to dine on Sunday the 5th of April at the Hotel's restaurant and I received some very bad service. It wasn't just with one thing but numerous issues that we experienced through the night.<br> <br> Our food orders were taken simultaneously by your waitress named Sibongile at 19:00 when everybody had arrived and we started receiving our food but with peoples orders missing, we notified her that some people haven't received their food and ONLY at 20:36 did the last 4 orders arrive (Chicks on Fire and Spicy Tiger)<br> One order was requested with an extra side of rice and that we only got when the last order arrived at 20:36 when the lady who ordered it was long finished eating.<br> <br> We notified Sibongile of everything and she wasn't very accommodating to how not pleased we were, she gave us attitude and so did Koketso who took our drinks order to the point where we had to call the manager.<br> The bill arrived and it had orders that had to be removed from our bill and that took two reprints!<br> <br> I cannot tell you how upset I was and let down by the service from the waiters! We paid with disappointed hearts because now we are left with a sour taste and nothing nice to say.