BT
Brett T
1 reviews | Active since May 2013
18 Sept 2019, 09:06
HUNTERS REST IS PATHETIC
I tried to make a booking at HUNTERS REST online through AGODA. The site showed availability and when i proceeded to make payment it said it was not available. I inquired online why its says sold out and the GM Pieter Buitendag responds because they "SOLD OUT"
His sarcastic response was pathetic for a service related business.
I will never use them nor AGODA again
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Replies (1)
Protea Hotels's replyOfficial
20 Sept 2019, 14:48Good Day Mr Brett,
Thank you very much for your review.
Please be advised we have escalated this to the Regional Manager for the respective hotel and they will revert with feedback.
Inga Powell
Speciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)
Thank you very much for your review.
Please be advised we have escalated this to the Regional Manager for the respective hotel and they will revert with feedback.
Inga Powell
Speciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)
Protea Hotels's reply20 Sept 2019, 14:48
Official
Good Day Mr Brett,
Thank you very much for your review.
Please be advised we have escalated this to the Regional Manager for the respective hotel and they will revert with feedback.
Inga Powell
Speciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)
Thank you very much for your review.
Please be advised we have escalated this to the Regional Manager for the respective hotel and they will revert with feedback.
Inga Powell
Speciality Assist Associate (Voice)Cape Town Customer Engagement CenterMarriott International Regional Office, Cape TownArthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00)Tel: +27 (0) 21 *** (O) | +27 (0) 21 *** (D)