TW
Tamlin W

1 reviews | Active since Feb 2019

21 Feb 2019, 09:28

GREAT SERVICE

The hotel staff were really and incredibly helpful with anything that I needed. I was really grateful and this is one of the reason I keep on choosing Protea hotel.

0
Replies (1)
Protea Hotels
Protea Hotels's reply26 Feb 2019, 09:25
Official
 Dear Tamlin White,

Thank you for taking the time to forward us your heart-warming and positive feedback on your recent stay. 

I am delighted to hear that the staff was so friendly and efficient and your commendations for all staff involved are highly valued.
Please indicate the Hotel you are referring to so that we can congratulate the Team.

To us Guest feedback is imperative in order to ensure that we are meeting and exceeding your expectations.  Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.    Gillian Bachmann Sales and Services (Email) Cape Town Customer Engagement Center Marriott International Regional Office, Cape Town Arthur’s Road, Sea Point, Cape Town, South Africa(GMT +2:00) Tel: +27 (0) 21 *** ***  

Best regards,