NS
Nqobile S
1 reviews | Active since Apr 2014
15 May 2015, 10:34
Great customer service
Noliswa helped me by leaving the reception and going to prepare the breakfast pack herself that I ordered the previous night when I checked in but the guy who checked me in did not inform the kitchen, when Noliswa realised that the kitchen was not informed and there were not willing to assist she went and prepared the breakfast pack herself. That's what I call great customer service, thank you Noliswa ?
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Protea Hotels's replyOfficial
18 May 2015, 12:11Hello Nqohshezi,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at Protea Hotel Upington.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Noliswa in particular are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Upington and TEAM for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations Agent
Tel: ***
Fax: ***
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at Protea Hotel Upington.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Noliswa in particular are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Upington and TEAM for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations Agent
Tel: ***
Fax: ***
Website:www.proteahotels.com
Protea Hotels's reply18 May 2015, 12:11
Official
Hello Nqohshezi,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at Protea Hotel Upington.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Noliswa in particular are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Upington and TEAM for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations Agent
Tel: ***
Fax: ***
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at Protea Hotel Upington.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Noliswa in particular are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Upington and TEAM for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Rene Bobbert
Protea Hotels - GUEST Relations Agent
Tel: ***
Fax: ***
Website:www.proteahotels.com