HG
Hein G
1 reviews | Active since Oct 2010
08 Oct 2015, 12:11
Great assistance with Prokard Loyalty
Thank you to Rene Bobbert for the assistance in using my Prokard vouchers and for taking the time to understand my query before resolving it timeously.<br> <br> The assistance is much appreciated and the service experienced was excellent.<br> <br>
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Replies (1)
Protea Hotels's replyOfficial
11 Jan 2016, 10:59Hello hwgericke,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your experience with Protea Hotels.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Rene in particular are highly valued, and I wish to assure you that we have congratulated her for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Sameera Bassier
Protea Hotels - Contact Centre TEAM Leader
Tel: ***
Fax: ***
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your experience with Protea Hotels.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Rene in particular are highly valued, and I wish to assure you that we have congratulated her for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Sameera Bassier
Protea Hotels - Contact Centre TEAM Leader
Tel: ***
Fax: ***
Website:www.proteahotels.com
Protea Hotels's reply11 Jan 2016, 10:59
Official
Hello hwgericke,
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your experience with Protea Hotels.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Rene in particular are highly valued, and I wish to assure you that we have congratulated her for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Sameera Bassier
Protea Hotels - Contact Centre TEAM Leader
Tel: ***
Fax: ***
Website:www.proteahotels.com
Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your experience with Protea Hotels.
I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Rene in particular are highly valued, and I wish to assure you that we have congratulated her for doing an outstanding job!
GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.
Kind Regards,
Sameera Bassier
Protea Hotels - Contact Centre TEAM Leader
Tel: ***
Fax: ***
Website:www.proteahotels.com