WF
Wesley F

1 reviews | Active since Jul 2013

08 Jul 2015, 22:37

Fantastic Service

Been down in Cape Town, going to your fire and ice hotel, not as a guest, but to have milkshakes has always been a great pleasure. <br> <br> The staff in the bar are friendly, full of energy and you can see they enjoy seeing a customer happy, whether it be a guest or someone just visiting. <br> <br> I would just like to say, keep up the good work at your Fire & Ice hotel. I will keep coming back for service like this.

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Replies (1)
Protea Hotels
Protea Hotels's reply09 Jul 2015, 09:26
Official
Hello wes1987,

Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your experience at Protea Hotel Fire and Ice Cape Town.

I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for all staff are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Fire and Ice and TEAM for doing an outstanding job!

GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.

Kind Regards,

Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com