Disappointing service from Protea Hotel by Marriott Roodepoort

I checked into Protea Hotel by Marriott Roodepoort Friday 29th June 2018. Firstly when i went for check in the room was not ready and that was not a major issue, i went away and came back around 10pm coming from an event at Rhema church in Randburg. When i got to the room i wanted to take a shower and sleep and there was not even a single bath towel. i called reception for towels, while i was waiting i thought let me make coffee in the room because it was cold!, there was no milk (not even powder milk). The air-conditioner was not working and the room had no extra blankets. The story got worse! i woke up in the middle of the night to go to the bathroom and i tried switching on the lights and i realized there was no power (both lights and plugs). i could not charge cellphone nor laptop, not to mention ironing clothes in the morning. This was the worst hotel stay ever! i do not usually complain but nothing good came out of my visit in this hotel! The service was rather very substandard and the stay was regrettable!