1 reviews | Active since Mar 2017
Complimentary accomodation
<p>I won a prize which was a night of complimentary accommodation for two, but whenever I make a booking the minute you mention it's a prize they change and say we are fully booked like really now. The prize is almost expired. Tried using it in DBN same story around CPT same story what's the point!</p>
Dear Usisipho,
I trust this email finds you well and thank you fo taking the time to provide us with feedback regarding your voucher.
A huge congratulations on winning an awesome prize.
As per Prokard Terms and Conditions, complimentary accommodation is granted on a first come, first served basis. All hotels have a limited number of rooms available each month for this benefit. At certain hotels, due to high demand and at the discretion of the hotel's management, complimentary accommodation may not be granted over public holidays, school holidays or during any major sporting event, festival or peak period. Certain hotels may only accept complimentary accommodation reservations during the week or over weekends.
Should you require further assistance, please do not hesitate to contact me or alternatively you can contact our Central Reservations on *** or email to ***
Kind Regards
Gillian Bachmann
Exclusive Service Associate
Protea Hotels by Marriott®
African Pride Hotels
T: +27 (0)21 ***| F: +27(0) ***
Marriott Rewards is available at 100+ Protea Hotels in Sub-Saharan Africa
Through Marriott Rewards, members can earn and redeem rewards at 17 brands and over 4,300 properties worldwide,
while enjoying other exclusive benefits during their stays, such as free Wi-Fi. Visit marriottrewards.com to find out more.
THREE PROGRAMS. ONE REASON. YOU.
Explore A World Of New Benefits. More Destinations. More Experiences.
Instant Status Match | Transfer Points | Explore New Destinations | A Brand For Every Travel Moment
Please consider the environment before printing this email
This communication contains information from Marriott International, Inc. that may be confidential. Except for personal use by the intended recipient, or as
expressly authorized by the sender, any person who receives this information is prohibited from disclosing, copying, distributing, and/or using it. If you have
received this communication in error, please immediately delete it and all copies, and promptly notify the sender. Nothing in this communication is intended
to operate as an electronic signature under applicable law.
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
The contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without
the express permission of an authorized representative of Marriott. Any other use is expressly prohibited
Best regards,
Dear Usisipho,
I trust this email finds you well and thank you fo taking the time to provide us with feedback regarding your voucher.
A huge congratulations on winning an awesome prize.
As per Prokard Terms and Conditions, complimentary accommodation is granted on a first come, first served basis. All hotels have a limited number of rooms available each month for this benefit. At certain hotels, due to high demand and at the discretion of the hotel's management, complimentary accommodation may not be granted over public holidays, school holidays or during any major sporting event, festival or peak period. Certain hotels may only accept complimentary accommodation reservations during the week or over weekends.
Should you require further assistance, please do not hesitate to contact me or alternatively you can contact our Central Reservations on *** or email to ***
Kind Regards
Gillian Bachmann
Exclusive Service Associate
Protea Hotels by Marriott®
African Pride Hotels
T: +27 (0)21 ***| F: +27(0) ***
Marriott Rewards is available at 100+ Protea Hotels in Sub-Saharan Africa
Through Marriott Rewards, members can earn and redeem rewards at 17 brands and over 4,300 properties worldwide,
while enjoying other exclusive benefits during their stays, such as free Wi-Fi. Visit marriottrewards.com to find out more.
THREE PROGRAMS. ONE REASON. YOU.
Explore A World Of New Benefits. More Destinations. More Experiences.
Instant Status Match | Transfer Points | Explore New Destinations | A Brand For Every Travel Moment
Please consider the environment before printing this email
This communication contains information from Marriott International, Inc. that may be confidential. Except for personal use by the intended recipient, or as
expressly authorized by the sender, any person who receives this information is prohibited from disclosing, copying, distributing, and/or using it. If you have
received this communication in error, please immediately delete it and all copies, and promptly notify the sender. Nothing in this communication is intended
to operate as an electronic signature under applicable law.
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
The contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without
the express permission of an authorized representative of Marriott. Any other use is expressly prohibited
Best regards,
Thank you so much Ms Buchmann you were very helpful and for a quick response.
Thank you so much Ms Buchmann you were very helpful and for a quick response.