Breach of Contract

I am now convinced this Prokard thing is just a ****. <br> <br> I took out the membership on 18 September only because the agent **** to me literally. <br> <br> I was assured they would refund me within 5 days. It's three weeks now. <br> <br> The supervisor of the agent who **** to me, Candice is a ****. She always says she'll get back to me or have it resolved. <br> <br> Donald was useless and didn't have time to even listen to me. <br> <br> Faima is also a ****.<br> <br> Now they have resolved to completely ignore me while they lurk for more unsuspecting customers. <br> <br> I'm convinced the whole company is represented by *********** *****. <br> <br> If I can please have my refund back. I have been more than patient with you seeing that you not willing to play your part. <br> <br> I would appreciate if you would be so kind to completely remove all my details from your database. <br> <br> I regret having picked up your call in the first place.