Bad service

Item: Protea Hotels
Rating: 1
Author: Duran C

Protea hotel ran unauthorized debits against my credit card. Charged me 3 times for the accommodation. It's been 2 weeks and I have still not received the refund after they reluctantly figured out they took the money.

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Replies (1)

Protea Hotels's replyOfficial

25 Jan 2022, 08:58

Thank you for sharing this experience with us. Please advise which Protea Hotel by Marriott this is to sort this matter out for you.

Protea Hotels's reply25 Jan 2022, 08:58

Official

Thank you for sharing this experience with us. Please advise which Protea Hotel by Marriott this is to sort this matter out for you.