1 reviews | Active since May 2018
Bad service
Horrible service, slow service.
Dear Ms Manthata,
I refer to your correspondence regarding the slow and bad service you had experienced .
We are extremely saddened by your feedback, as we at Protea Hotels pride ourselves in delivering the best Guest service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
In order for us to investigate the matter, please kindly indicate the Hotel where you had the bad experienced in order for us to address the issues.
GILLIAN BACHMANN
Guest Relations|Exclusive Service Associate
Marriott International Regional Office, Cape Town
Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)
Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***
Email: ***
Best regards,
Dear Ms Manthata,
I refer to your correspondence regarding the slow and bad service you had experienced .
We are extremely saddened by your feedback, as we at Protea Hotels pride ourselves in delivering the best Guest service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
In order for us to investigate the matter, please kindly indicate the Hotel where you had the bad experienced in order for us to address the issues.
GILLIAN BACHMANN
Guest Relations|Exclusive Service Associate
Marriott International Regional Office, Cape Town
Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)
Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***
Email: ***
Best regards,