CA
Carl A

1 reviews | Active since Nov 2013

22 Jun 2015, 08:55

Amazing service for my engagement

Jannis at Mount grace country house and Spa went above and beyond to assist with planning my engagement.<br> <br> The room and staff were brilliant and the service was amazing.<br> <br> It is the perfect getaway for a weekend away or a special occasion like mine was.<br> <br> Would recommend to everyone and anyone!!!<br> <br> What a perfect place

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Replies (1)
Protea Hotels
Protea Hotels's reply22 Jun 2015, 09:18
Official
Hello Carl_Vanas,

Thank you for taking the time to post your comments on Hello Peter.com and to write down your additional positive feedback after your stay at African Pride Mount Grace.

I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Jannis in particular are highly valued, and I wish to assure you that we have congratulated the African Pride Mount Grace and TEAM for doing an outstanding job!

GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated.

Kind Regards,

Rene Bobbert
Protea Hotels - GUEST Relations and Customer Care
Tel: ***
Fax: ***
Website:www.proteahotels.com