Still not received my product after 37 working da

I app**** for a Proline 58\ led fhd tv with Prosperoh. It has been 37 working days and i have still not received my tv. I spoke to Paul (one of the directors) on 30/06 when he assured me he will sort it out and phone me back on 01/07 which he never did. I phoned numerous times and left messages for Paul and Walter and not one of them phone me back. I spoke to Debrah again this morning 08/07 and left yet another message. It is already 10:41 again and still NO phone call. I am going to inform Nedbank that you guys do not deliver and have poor customer service. I dont care if the proline is not one of your products anymore