Propertyzz.com
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Propertyzz.com
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Charlotte K
1 reviews | Active since Nov 2024
25 Jun 2026, 15:05
oor Communication, No Accountability, and Incorrect Billing
I have been dealing with an unresolved query with this managing agent since February 2026, and despite numerous follow-ups, I am still waiting for a response and supporting documentation. My primary concern is that I have repeatedly requested proof of the water meter readings used to calculate my charges, yet no evidence has been provided. Emails are either ignored or met with significant delays, leaving owners with no choice but to continually chase for answers. Today, I received a water bill of nearly R500. In the nine years that I have owned this property, I have never received a water bill anywhere near this amount. Concerned by the unusually high charge, I contacted the property caretaker directly, who confirmed that the reading appears to have been recorded incorrectly. What is most frustrating is the complete lack of urgency and accountability. If an owner is expected to pay charges promptly, surely the managing agent should be able to provide proof of the readings and investigate obvious discrepancies without delay. Instead, I am once again left waiting for evidence of what I am being billed for while an incorrect charge remains on my account. Owners deserve transparency, responsiveness, and accurate billing. Unfortunately, my experience has been the exact opposite.
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Charlotte K
1 reviews | Active since Nov 2024
25 Jun 2026, 15:05
oor Communication, No Accountability, and Incorrect Billing
I have been dealing with an unresolved query with this managing agent since February 2026, and despite numerous follow-ups, I am still waiting for a response and supporting documentation. My primary concern is that I have repeatedly requested proof of the water meter readings used to calculate my charges, yet no evidence has been provided. Emails are either ignored or met with significant delays, leaving owners with no choice but to continually chase for answers. Today, I received a water bill of nearly R500. In the nine years that I have owned this property, I have never received a water bill anywhere near this amount. Concerned by the unusually high charge, I contacted the property caretaker directly, who confirmed that the reading appears to have been recorded incorrectly. What is most frustrating is the complete lack of urgency and accountability. If an owner is expected to pay charges promptly, surely the managing agent should be able to provide proof of the readings and investigate obvious discrepancies without delay. Instead, I am once again left waiting for evidence of what I am being billed for while an incorrect charge remains on my account. Owners deserve transparency, responsiveness, and accurate billing. Unfortunately, my experience has been the exact opposite.
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