dH
dirk H
1 reviews | Active since Apr 2012
24 Nov 2015, 10:44
Property 24 is just unbelievably ***********
After complete utter frustration on the call centre number, I resorted to phone the sales team that sold me this package on Property 24 but needless to say they dont answer their phones.<br> <br> I phone the switchboard *** more than eigth times but each time got cut off. I asked for the name of the person the switchboard staff answer to but they dont even know that - both of them are temps as the normal switchboard staff did not come to work - probably because the Property 24 staff is completely disfunctional.<br> <br> What is wrong with you people - it is just amazing that you are still in business.
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Property24's replyOfficial
25 Nov 2015, 14:16Hello jannemank,
What a frustrating day you must have had. Thank you for your feedback.
We have investigated the issue and found out that Property Engine were the business that could assist you. We have chatted to them given them all your details so they should be able sort your issues out now.
With regards to the dropped calls - yes we did have a temp in yesterday and we apologise for the unprofessional service. We will definitely sort this issue out.
Thanking you, The Property24 Team.
What a frustrating day you must have had. Thank you for your feedback.
We have investigated the issue and found out that Property Engine were the business that could assist you. We have chatted to them given them all your details so they should be able sort your issues out now.
With regards to the dropped calls - yes we did have a temp in yesterday and we apologise for the unprofessional service. We will definitely sort this issue out.
Thanking you, The Property24 Team.
Property24's reply25 Nov 2015, 14:16
Official
Hello jannemank,
What a frustrating day you must have had. Thank you for your feedback.
We have investigated the issue and found out that Property Engine were the business that could assist you. We have chatted to them given them all your details so they should be able sort your issues out now.
With regards to the dropped calls - yes we did have a temp in yesterday and we apologise for the unprofessional service. We will definitely sort this issue out.
Thanking you, The Property24 Team.
What a frustrating day you must have had. Thank you for your feedback.
We have investigated the issue and found out that Property Engine were the business that could assist you. We have chatted to them given them all your details so they should be able sort your issues out now.
With regards to the dropped calls - yes we did have a temp in yesterday and we apologise for the unprofessional service. We will definitely sort this issue out.
Thanking you, The Property24 Team.