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Rehan P

1 reviews | Active since Apr 2014

08 Dec 2023, 15:00

Extremely Disappointing Experience with Yolandie Britz from Property Pro’s

I regret to share my recent experience with Yolandie Britz from Property Pro’s Bloemfontein, which has been nothing short of a nightmare. As someone seeking to secure a rental property, my encounter with Yolandie was marked by unprofessionalism and a complete disregard for basic communication.

Initially, our application for the rental property was approved, and I was assured that a deposit payment in installments would be acceptable. However, after expressing my need for a little time to organize the payment, the entire process took an inexplicable turn for the worse.

Despite repeated attempts to contact Yolandie for the necessary banking details and the contract to proceed with the payment, she suddenly became unreachable. Multiple calls and messages went unanswered, leaving me in the dark about the status of the rental agreement.

Resorting to reaching out to her principal at the agency was the only way to glean any information, yet even this avenue proved fruitless as I was informed that Yolandie would "get back" to me – a promise that was never fulfilled.

Shockingly, after just the next day of trying to get in touch, I was informed by the principal that the property had been allocated to someone else without any prior notice or explanation from Yolandie. This lack of basic courtesy and professionalism is utterly unacceptable, especially after the time and effort invested in preparing all necessary documents.

What's more alarming is Yolandie's unwillingness to provide the contract or the banking details despite my clear intent to secure the property. It is disheartening to encounter such negligent behavior from someone supposedly representing a professional real estate agency.

In conclusion, my experience dealing with Yolandie Britz at Property Pro’s Bloemfontein was nothing short of a disorganized, unprofessional, and utterly disappointing ordeal. I strongly advise others to exercise caution when considering any dealings with Yolandie or this agency, as their lack of professionalism and disregard for basic communication could lead to unnecessary frustration and disappointment.

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