NO Return of DEPOSIT.

When we first moved into the place we were renting , we had to fix some things up as well as repaint the whole house . We were promised that the toilet as well as the geyser would be fixed and in the 4 months we lived there, nothing happened and nobody came. It has been 5 months now since we've moved out , and we are STILL waiting for the deposit. The number we got is not being answered and the agent does not give us any information that can help.