Property Consultants Vanderbijlpark

Very poor service at Procon in Vanderbijlpark (Rosinni Boulevard, SW1). They aree consultants for multiple properties in Vanderbijlpark and I am currently staying at one of them which is a very small one bedroom unit. My lease agreement for this unit expires end of 2019, so I spoke to one of the consultants (after trying for days to contact them, unsuccessfully - they do not really seem to be interested in doing business; I've tried calling, texting, emailing and contacting through Property 24 but they just hang up before answering or just tell you that they will get back to you but never do) about renting a bigger unit with them - she confirmed that there are two units available. I went to view the unit as soon as she let me know that I could and immediately afterwards sent in the paperwork. The following afternoon I received an sms from the consultant asking whether I went to view the property - I told her that I had already sent in my application the previous day. She then told me that they will process the application and let me know. More than a week and a half later I finally received back an email (after trying to call a couple of times and sending emails) that there are no units available and I will be placed on the waiting list (apparently the current applicant had 48 hours to pay the key deposit and she said that she will let me know within those 48 hours whether the applicant was successful to do so and if not, my application will be processed next - she never let me know, I had to contact her again after more than three days to find out). Meanwhile the same company sent an sms to let me know that I will not be receiving my key deposit back for my current unit when "cancelling" the expiring contract without a month's notice (even though it is expiring you still have to give notice?). I sent in a complaint that stated that it is unfair of them to expect me to hurry up while I am waiting on them to let me know about the bigger unit, and that I received poor service through the whole experience - they simply said that they will rather send me a three month's lease agreement. Now I am still stuck in the smaller unit and can not even look for properties that is not run by them because that means that I will not receive my key deposit back. This is also not the first complaint that I sent in, they simply ignore you. If you want to work with them you can expect to be doing all of the work yourself.