Bad service

Good evening

My name is Sharon Kegomoditswe Nkoe my partner name is Wiseman Magopane in June we got a real estate agent by the name of Mosa Mkazi contact number *** he got us a place to rent in Soshanguve block xx the Land lord name is Tebogo *** we found out that the house is in areas with the water bill both parts said they will sort it out it's been 2 weeks without electricity every time we spoke to them we get the run around please assist we pay our rent on time we have a baby who drinks formula milk we desperate for help

Thank you