Properlet Bloemfontein disappoints time after time

Properlet Bloemfontein disappoints time after time. They do not pay back deposits even after agreement on paper that they will and even though the inspection did not held any repair work to be made.

I am a single mom and have asked for my deposit to be paid back since August 2018. Still waiting. It blows my mind how some agencies can literally keep the deposit from a single mom who needs it.