DM
Daisy M

1 reviews | Active since Oct 2022

01 Nov 2022, 19:56

Terrible service and company.

I would not recommend this company at all. I paid the company and they came to do waterproofing. After they did Waterproofing, before the final handover, they damaged my sliding door. In addition thereto, they brought their own people to do the tiling on my balcony as they said their own people should be the ones to tile on the waterproofing and before the final handover of the site, I realised when trying to inspect that the sliding door could not open and the water is not moving where they did waterproofing. This was due to the fact that they tiled on top of the sliding rail. When I communicated the problem to the company, they sent Mike, one of their employees to come and check the sliding door. Mike, being someone who doesn't know about the sliding door, tried opening the sliding door to the extent that the sliding door went off the rail and the wheels of the sliding also broke. I then complained and then they sent pure labourers with a grinder and vaccum cleaner to come and clean the sliding door. The labourers then grinded the tiles, used the vaccum to clean and then put Vaseline on the sliding door rail. I then complained and Liezl the secretary saying I must pay their outstanding amount of R7000 and said there's no warranty until I pay them the total amount, out of the R82 224 which they quoted and I paid except for the R7000. My mistake was paying more than 90%. In every communication, the owner (Jonty) , to date does not say anything. Only Liezl the secretary communicated. Furthermore, due to all the waterproofing the plastering and painting is going off on my walls and this could lead to my house collapsing. Also my balconies when it rains, water gets stuck.

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