100% achievement in service disappointment! Avoid Prompt Roofing!

<p>Prompt Roofing started off so well. The quote was well priced, comms from the office to setup the appointment were great, i really felt like i had picked the right company to repair my roof. This was going to take 4 days according to the quote, but.... After the first 2 weeks, the contractor told me his part of the work was done and that someone else would be coming in the next week to finish. And 2 weeks later the next team came in, but only for 2 days. Then we skipped a week and the same team came back, this time for a few days.</p> <p> </p> <p><br />It must be noted over the course of these 4 weeks or so, there have been zero comms from Prompt, except for the original team lead on site.</p> <p> </p> <p><br />2 weeks agoI got a whatsapp to tell me the last team lead has resigned and someone else would be taklng over.</p> <p> </p> <p><br />Another week passes. A new guy comes in, explains what has happened, promises to be onsite the next day, and, you guessed it, doesn't show. 4 Days later I call Prompt roofing begging to talk to the MD who no longer returns my calls, and magically someone is on my site the next day. 3 Days have passed again since the last visit from Prompt. I have called the MD no less than 5 times on his mobile in the last 2 days, with no return. There is still a large section of roof that was never touched, and of course after the storms has leaked. I have no idea what state my roof is in, but from where i stand legal action is seeming to be my only course.</p> <p> <br />The only advice I would give anyone is AVOID LIKE THE PLAGUE. </p>