VERY disappointed

My 18yr old blind cat has been eating Petleys chicken pate for the last 4 years. She won't eat anything else.

The chicken Pate now CANNOT be called a pate. It is very rough, has huge chunks of what appears to be windpipe (not even broken down at all) small hard lumps of something indefinable, and this week I found two pieces of what could have been thin leather, carboard or who knows what?

I sent an email to their "careline" but over a week later, I have not yet received even the courtesy of a reply. I am now desperately looking for something else to feed my old , and very fussy, cat