You people have no ethics AND ARE *****

<p>My car was taken initially into Proline after ,y accident on the 26th of May.</p> <p> </p> <p>i was told that the car would yake 2 weeks to get ready , i was then given a courtesy car by my insurnace company,</p> <p> </p> <p>the car was not ready in the time that i was quoted. it took a month to get ready and i only picked up my car on the 26th of May.</p> <p> </p> <p>Prior to my accident, there was no problem with the thermostat in my car and the radiator was the only part that was quoted to be fixed.</p> <p> </p> <p>I then flew down to Durban for 2 weeks and my car was parked off. i came back on the 12th of July and drve to work on the 14th of July.</p> <p> </p> <p>I live in Midtand and i work in Randburg. On my way back from work , the heat gadge on my car went up and the radiator was leaking.</p> <p> </p> <p>The car wa staken in on the 14th of July 2017 and was told that i was going to be iven a courtesy car.</p> <p> </p> <p>all this time i was in communication with Joline, Sandra from proline Express Malboro.</p> <p> </p> <p>Friday passed and i was not given an answer about my courtesy car , neither about the status of my car. i had to make my own arrangments to get to work, and this did not concern the people at Proline at all. i do live alone here in Jhb. this was told to them many times and still have no answer from them on Friday.</p> <p> </p> <p>Monday 13/07/2017 i called again and still no positive answer could be given by them. i was kept being told that they would call me back. i believe that wa sjust done to cut me off. cause no one called me back , i had to keep making the calls.</p> <p> </p> <p>I was then told on the 13/07/2017 that it is not Prolines fault that the car is in that condition and that , the thermostat is now broken and was not the workmanships fault?</p> <p>Tat answer was never communicated to me on Friday and neither was there a fault on the thermostat before the accident.</p> <p> </p> <p>Now that they are busy with my car , the only answer i can get is that they do not hav a courtsey car for me. and i was told that someome would get bacj to me yesterday, and till now no one has. i still have to pay for my own way to work and back .</p> <p> </p> <p> </p> <p>Who on earth do the people at Proline think they are.</p> <p> </p> <p>1. No a courtesy from any of them. i asked for the manager to call me from yesterday and still no call.</p> <p> </p> <p>2. they keep saying my car will be ready so i do not need the courtesy car, and from Friday 14/07/2017 i do not have. in my opinion the only reason they are keep lying that my car is ready is that they would not have to pay for a courtsey car. you people will lie while i need to keep looking for means of transport</p> <p> </p> <p>3. the audacity of each person not to give me a positive answer.</p> <p> </p> <p> i was told at mid day yesterday, that they are going into the workshop and will come back with ananswer? ARE YOU PEOPLE STILL IN THE WORKSHOP, cause i still have no answer.</p> <p> </p> <p>SOMEONE PLEASE TELL ME THE STATUS OF MY CAR , WHERE HAS A COURSEY CAR BEING FOR THE 45 DAYS INCLUDING TODAY.</p> <p> </p> <p>WHY ON EARTH WOULD YOU PUSH BLAME ONTO ME ?</p> <p> </p> <p>i should have never used Proline Express in Malboro.</p> <p> </p> <p>its the most pathetic service and its so easy to just ignore people?</p> <p> </p> <p>its 11 in the day . . i NEED my car. . .</p> <p> </p> <p>i cannot understand the hearts of people working there. i have no form of transport. you guys will string me along so i do not get a courtesy car abnd my car is still ot ready.</p> <p> </p> <p>iwas told that my car wuld be ready yesterday. i do have a recording of that phone call. 13/07/2017</p> <p> </p> <p>i called the entire yesterday and today is the 14/07/2017. . still no car.</p> <p> </p> <p>people service is pathetic</p> <p> </p> <p> </p> <p> </p>