NN
Nangamso N

1 reviews | Active since Mar 2023

05 Sept 2024, 07:53

Warning: Avoid Proline Autobody

I've had a nightmare experience with Proline Panel Beaters, appointed by my insurance company.

Issues:

- 15+ days for minor repairs - Poor communication - No accountability - Rude service from Nomthandazo

Don't let your insurance company send your car here! Demand alternative options.

Share your experiences and help others avoid the same frustration! #ProlinePanelBeaters #InsuranceRepairs #PoorService

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Replies (2)
Proline Panelbeaters
Proline Panelbeaters's reply05 Sept 2024, 08:08
Official
 Good morning Namgamso,

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your repair and service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned.

The Renew-IT Team, always@yourservice 

Best regards,

NN
Nangamso N's update10 Sept 2024, 10:18
Reviewer Update
*UPDATE: Proline Autobody ************ Tactics Exposed*

I will not be silenced!

After sharing my horrific experience with Proline Autobody and encouraging others to share theirs, the manager has been harassing and threatening me to remove my post. But I refuse to back down.

The truth remains:

- 15+ days for minor repairs
- Poor communication
- No accountability
- unprofessional staff behavior
- Continued lies and empty promises

And the latest: ************* TACTICS*

Proline Autobody wants to silence me, but I won't let them. I urge everyone who has experienced similar issues to continue sharing their stories.

*Your voice matters. Don't let them silence you.*

To those who have shared their experiences, thank you for standing with me.

To Proline Autobody: I will not remove my post. I will not be intimidated. I demand resolution and accountability.

*Still waiting for my car...*

#ProlineAutobody #************Tactics #PoorService #Accountability #ConsumerRights #DoNotRecommend #ShareYourExperience