SM
Stephen M

1 reviews | Active since Nov 2019

17 Dec 2019, 15:27

Third Time Lucky

This now the third time we have had Proline work on the same car for the same issue. Substandard workmanship is what we have received on our Renault Capture since we were sent there by our insurer. The saga has been going on for months with no end in sight. This time however we will report this case to the ombudsman.

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply17 Dec 2019, 16:28
Official
 Thank you for your feedback.

We wish to apologize for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Kind Regards