GG
Gerald G

1 reviews | Active since Jul 2023

25 Jul 2023, 13:37

The WORST service I have ever received

Appalling service from Proline. 1) They had my car for 10 weeks for just the bumpers replaced as I was hit from behind. 2) I was repeatedly **** to, misled, evaded, calls not returned etc. 3) No courtesy vehicle was provided, despite them having my car for so long. 4) When they eventually said it was fixed, there were multiple problems - number plates with the wrong letters, light hanging loose, wrinkles and ripples in the bottom of the boot which was not painted at all, a truly pathetic job. 5) Even when they fixed all the above, the bottom of the boot was still not painted properly. 6) Their so-called workers looked like they had just come off the street and could barely speak English. I hate Proline with a passion - this is the worst, most *********** service of any kind that I have ever received. Disgusting! Do NOT let your insurance company give your car to Proline.

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply26 Jul 2023, 09:59
Official
Good day Gerald

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned.

The Renew-IT Team, always@yourservice