Terrible Service By Rebecca

<p>My vehicle had been taken in last week thursday to Proline. Its been a week and after 5 calls to them i still hvae not received a qoute for the damages to mt vehicle. I have been spaeking to Rebekka on all occasions and have been promised a call back on every occasion but received none. Two days ago i called in again to find out on the progress where she told me she is going to contact a manager in the yard who assessed the vehicle. She said she would call me while she was with him.. I guess its a long walk to the yard cos she hasnt reached the yard yet after two days and here i am still waiting for the return callback from her. 90% of the comments here are bad and i think i will arrange for the veh to be collected and taken to a panel beater that offers better service. I am totally dissapointed regarding the lack of service.. The turn around time is 48 hours.. its now gone 7 days..</p>