TERRIBLE SERVICE AT PROLINE WYNBERG

I took my car back to Wynberg Panelbeaters for the second time after they fixed it after an accident and gave me a guarantee that when there are any come back I can return it.

Firstly I called them the day before and told them the problem and they said I can bring the car in and they will put it in a diagonastic machine to find out what the problem is.

After I asked for time at work to take the car in I get told by Kaylene that I have to get a report from Ford confirming that the problem with the car is due to paint found on the sensor. I had to literally beg her to take my car and check it.

Eventually got told I can leave it there and they will look at it and call me when they are done. End of the day no call from Kaylene or anyone from the panelbeaters. I then decided to call them to find out what is happening & the lady that answered the phone tells me according to their system I collected my car months ago after the accident. I told her that I left my car there this morning. She put me on hold and looked around and told me oh you can come fetch your car it is ready.

So basically if I had not called them my car would still be sitting there.

If there was an option to give no star on the rating I would give it a zero