CVR
CASEY-LEIGH VAN ROY
1 reviews | Active since Feb 2021
25 Apr 2021, 09:00
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My car was taken to Renew it proline after I had my accident in January. The poorest customer service I have ever received in my life. When I fetched my car I was met with Kevin who could not even speak it was like he was very unhappy to be there or to assist me. My windscreen came back damaged, my bumper was not fitted properly and my windows at the back are not working. I do not recommend them at all and budget insurance seriously needs to take them off their list of panelbeaters. I need to be contacted by someone asap as this is damage to my property and it's something I'm willing to go to war for!
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Replies (1)Proline Panelbeaters's replyOfficial
26 Apr 2021, 07:34 Good Day Casey-Leigh Van Roy
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Proline Panelbeaters's reply26 Apr 2021, 07:34
Official
Good Day Casey-Leigh Van Roy
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
